![]() Once you have received an email from us confirming your refund, please allow 2-7 business days for the money to reach your account,įirst, please check the package carefully. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. If you have any questions or concerns, please contact us at your return is received and inspected, we will send you an email to notify you that we have received your returned item. To initiate an exchange, please click International ExchangesĮssentials Hoodie does not offer exchanges on International orders. There is no return shipping or restocking fee for exchanges. If you would like to purchase a new style, a new order must be placed. To return your product, please contact us at and someone from our support service will review and get back to you shortly with an unpaid return label if your claim is approved.Įssentials Hoodie offers exchanges only on different sizes on the original style(s) purchased. All fees are the responsibility of the customer. Please allow 3-5 business days for the refund to show on your original form of payment.Įssentials Hoodie accepts International returns. Once your return is processed, you will receive an email notification confirming your refund. Once your return is delivered, please allow 2-3 business days for us to inspect and process the return. Delivery dates may vary depending on where you are shipping your return from. Please allow 1-2 weeks for your return to arrive at our warehouse. All returns are shipped back to our warehouse in Virginia. Once your return is prepared, you can drop it at your local post location. Please always state the reason of your return in your email and your order number. For any other questions, feel free to contact our support at and they will assist you with your return. To return your product, please contact us at and someone from our support service will review and get back to you shortly with a return label if your claim is approved. We also do not accept returns or refund for digital products or e-gift cards. We also do not accept returns of products that are intimate, sanitary goods or hazardous materials i.e. soaps, other cosmetics and face masks cannot be returned. Perishable goods and personal care items i.e. Several types of goods are exempt from being returned. It must also be in the original packaging and the tag must be attached. To be eligible for a return, the product must be unused and in the same condition that you received it. Please note that there is a restocking fee of $15 that will be deducted from your order. If 7 days have gone by since you have received your purchase, unfortunately we can’t offer you a refund or exchange. customers within 7 days of the delivery date. Read more here.Essentials Hoodie offers returns on most merchandise for U.S. Refunds are only processed based on fulfillment errors, such as incorrectly shipped, missing items, or accessories. If you have any questions or concerns with regard to the sizing or condition of a specific product on our site, please contact us before committing to purchase. International customers are responsible for custom delays, any additional fees, or taxes after the item ships. By express Auspost: approximately 1 business day to VIC and 1-3 business days to other states.īy DHL Express International: approximately 1 business day to New Zealand and 2-5 business days to most of the other countries.By regular Auspost: approximately 1-3 business days to VIC and 2-6 business days to other states.‘In-stock’ products will be shipped out the next business day (except for mystery box orders are processed in 1-4 business days), whereas ‘Pre-order’ products will be shipped out in 10-15 business days.ĭelivery speed depends on what courier service you choose at check out. Processing time may vary by ‘IN-STOCK’ and ‘PRE-ORDER’ options. Same-Day Delivery is now available for selected Melbourne metro areas, click here for more.Click & Collect now available, click here for more.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |